Water Damaged Carpet Repair Service in Canberra

We are a Metro Carpet Repair Canberra who provide water damaged carpet repair in Canberra.

Our IICRC-certified technicians are available 24 hours a day, seven days a week, for emergency water damaged carpet repair Canberra. With 15 years of experience in water damaged carpet repair in Canberra, we ensure complete customer satisfaction.

We appreciate the importance of time and strive to arrive at your Canberra location within one hour of your call.

Water damage to carpets is an emergency that must be addressed immediately to lessen the effect of contamination and avoid secondary damage to surrounding structural components. High humidity can cause secondary damage, most notably to hygroscopic materials such as plaster walls, skirting boards, wood studs, and many others.

Cleaning water-damaged carpets is a difficult task. If you wait more than 24 hours or do it yourself, the condition may worsen.

There is a specific procedure for completing a favourable outcome for water damaged carpet repair Canberra that decreases the likelihood of future bacterial growth and removes any unpleasant odours and stains.

The most common causes of water or flood damage, as well as their sectors and categories

Water damage may result from numerous causes, including washing machine overflow, dishwasher leakage, burst pipes, clogged toilets, and floodwaters. It will cause irreversible harm to your home’s electrics, floor, and infrastructure.

Water damage is classified into three categories based on the source of the water.

Category 1:

Water supply line-related broken pipes, sink overflows, or appliance malfunctions such as dishwashers and laundry machines.

Category 2:

It is a source of water that contains chemicals or other toxins that are known to cause diseases. It is a grey-water category. Grey-water includes water discharge from a washing machine, dishwasher, sump pump, and urine from toilet bowls.

Category 3: 

This water contains pathogenic agents, leaving it unsanitary and posing a health risk to humans. It is called black water. Some examples of black water include sewage and toilet back-flow, ground surface water, medical waste, manufacturing waste, and river or seawater.

Special Situations: 

If dangerous materials such as arsenic, mercury, lead, asbestos, and so on are present in the water damage.

The rate of evaporation determines the type of damage. It is critical to assess the water damage before continuing to dry and clean the water-damaged region.

Knowing what type of damage has occurred would assist specialists in determining the amount of time required to dry the structure and the nature of the equipment to be used.

Class 1: The evaporation rate is slow, and the content absorbs little moisture. This type of exposure has almost no impact on carpet or underlay.

Class 2: The evaporation rate is rapid, and it may have wicked the walls between 12 and 24 inches thick. Water loss affects the whole room or the carpet and underlay.

Class 3: The evaporation rate is the highest, and water spills from the ceilings, causing damage to the insulation, wood structure, electrical conduits, carpet, and floor. It almost completely covers the whole region.

Class 4: Special drying conditions that apply too low permeance/porosity materials such as hardwood floors, plaster, stone, brick, or concrete. Drying in this condition necessitates very low humidity.

Method for water damaged carpet repair Canberra

a. A detailed examination of a flood-damaged property

First, we take steps to detect and avoid any potential safety risks. Using specialised water sensing equipment, moisture meters, and thermal imaging cameras, our technicians inspect and examine the affected and non-affected areas.

We also identify the water category and the water loss class. Our water damaged carpet cleaners conduct a thorough examination of the wet carpet, underlays, subfloors, structure frames, and plaster walls, as well as the levels of contamination they have caused.

Only a detailed and careful assessment will justify the extent of water damage. It will determine which objects are salvageable and which are not. If any content or structure needs to be cut and disposed of, our technicians will notify you.

b. Defining the scope of work and estimating the cost of drying flood-damaged carpets

We will formulate a suitable restoration method based on the results. At this point, we will inform you of the estimated cost and the time required to dry, clean, and eventually recover the flood-damaged region.

c. Extraction of water from a humid carpet

Our cleaners can easily extract excess water from a flooded carpet using specialised extraction equipment. This phase is necessary for water damaged carpet repair Canberra because the more excess water you remove, the quicker and more effectively it dries.

d. Mould control treatment

Mould thrives in moist environments. Water damage can result in dampness, which promotes mould growth.

Mould can wreak havoc on the surfaces it grows on, and the longer it survives, the more damage it does. We treat the affected region with antimicrobials and mould controls to prevent the spread of such bacteria.

The antimicrobial treatment starts with the wet carpet drying process and is repeated after the water damage rehabilitation is completed to prevent and control mould growth.

e. Drying of the structure and moist carpet by air movement and dehumidification

When the water extraction process is finished, we use heavy-duty industrial air movers to disperse water molecules quicker and support drying.

To remove moisture from the air desiccant, or LGR dehumidifiers are used. We may lift the carpet to allow for complete drying of the structure and subfloor.

f. Get rid of browning stains on water-damaged carpets.

Once the carpet has dried, our water damaged carpet repair Canberra specialists will make an effort to remove any cellulosic browning stains caused by water residues.

g. If possible, carpet restretching

If the carpet is lifted, we would re-lay and restretch it to prevent any bulges.

h. Continuous moisture monitoring

To accomplish adequate flood damage reconstruction, we continue to monitor moisture levels at all stages of the process, starting with the initial assessment and ending with drying and sanitization.

We maintain your property’s air movers and dehumidifiers running and check at frequent intervals to regulate the humidity and moisture content of affected materials.

When the instrument confirms that all impacted materials have been restored to pre-loss moisture condition, the drying job is deemed complete.

i. Antimicrobial cleaner steam washing of the flooded carpet

We steam clean the carpet with antimicrobial cleaner for a deeper clean, killing any surviving bacteria and removing unpleasant damp odours.

j. Final reports

We will provide you with a final report at the end of the water damage rehabilitation process that you will use to submit insurance claims.

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